ECSO’s Luigi Rebuffi: Bridging the Gap In Trust and Talents Within Cybersecurity

The impact that COVID-19 has had on cybersecurity has shown how much work businesses still need to do when dealing with cyber threats. From attacks such as the SolarWinds hack, there is a need for CISOs to build awareness, prevention, and security practices into their organization’s culture.

As the Secretary-General and Founder of the European Cyber Security Organisation (ECSO), Luigi Rebuffi shares with us his insights on the role of Public-Private Partnerships (PPP) in digital security, the challenges that come with it, and how organizations are bridging the talent gap within cybersecurity.

 

Understanding The Role of Public-Private Partnerships in Digital Security

Private-Public Partnerships (PPP) in cybersecurity continue to be a necessity for both the government and the private sector to overcome the increase in cyber threats. While PPPs can serve as a foundation for effective critical infrastructure security and resilience strategies, there is still a need for clarity from both sides.

Rebuffi highlights how cooperation will be key in setting up an effective relationship between the government and businesses to effectively use PPP in cybersecurity.

 

How can PPP be used effectively for both the private and public sectors to overcome digital threats?

 

When looking at a public-private partnership, the traditional relationship in the private sector gives information to the public sector, which will then assess the situation and give guidance on how to solve the crisis.

However, a more dynamic cooperation must be continuously built up in order to be ready and react rapidly in an efficient partnership in case of a crisis. That is what we’re trying to set up with ECSO, since 2016, where there is full cooperation in different elements of the cybersecurity ecosystem.

Cooperation with the public for policy and legislation to give certain advice and standards, certifications, investments, discussion on the cyber threats, and what are the cyber threats that the private sector is facing every day, not only during the crisis periods.

And the cooperation should not only be about overcoming the crisis but also about how you support the companies, including SMEs and startups through education training in the development of certain innovative technologies and services.

It is a full spectrum of cooperation. Not just a quick fix in the case of a crisis, like the SolarWind attack. And we need to change that, to have that full public-private cooperation across different ecosystems. It is a bilateral relationship, not just a transfer of information.

 

Establishing Trust and Overcoming the Challenges In Public-Private Partnerships

The creation of the PPP was meant to improve the collaboration between private stakeholders and the public agency for Information Sharing. However, establishing trust has always been the biggest barrier for many businesses to engage in PPP.

Rebuffi reiterates the point that the key foundation in building a solid bridge between the private and the public sector will be on CISOs to build trust while overcoming the challenges that come with incorporating PPP within their organization.

 

What can organizations do to foster trust and improve the relationship between the public and private sector and bridge the gap in PPP?

 

Trust is not easy to build, especially in this period characterized by COVID-19. Establishing trust via remote connection is not an easy task, especially when you are working on sensitive matters such as cyber security. You need a kind of bottom-up approach where you first build up trust in your sector.

For example, if you are in the private sector, it is easier to build up trust with the people that you know, the people who are around you, in your region, in your country, and your sector. So you build trust from the bottom up.

The problem then is to see how you can link with other sectors or from other countries.

 

What challenges does the CISO face in establishing and nurturing PPP within their organization?

 

CISOs are still struggling because they are still trying to convince their management of the importance of cybersecurity, IT systems, and the investments needed. It is something that I imagine will be exacerbated by the acceleration of the digital transformation due to COVID-19.

The challenge will be more pushed towards getting the system working to have better control of data so that when we talk about digital sovereignty, we can think about better control of data. Looking ahead to cybersecurity trends in 2024, CISOs will likely encounter evolving challenges in managing these aspects, necessitating even more robust and forward-thinking strategies. They will need to stay abreast of the latest developments and adapt to the rapidly changing cyber landscape. And CISOs who are dealing with security, sensitive applications, and services, would need trusted and reliable supply chains.

So, on one end, they have to overcome the skepticism within their organization while finding resources to “feed” their systems correctly and find trust in reliable solutions. Of course, there’s also the problem of educating employees, as the human factor is also non-negligible.

 

Fostering Talent to Bridge The Cybersecurity Skill Gap

With cybersecurity becoming an integral part of an organization’s business strategy, the demand for talent has grown significantly as well. However, the number of skilled and qualified workers is still well below the demand, with gender balance still being a major issue.

Rebuffi continues to advocate for more gender balance in cybersecurity through the Women4Cyber Foundation and highlights how CISO and IT leaders can still help nurture an environment for building talents in cybersecurity.

 

How can IT leaders and CISOs attract, retain, or build cybersecurity talents within their organization?

 

CISOs, IT leaders, and I would also say human resources, have to show to the talents that they have the opportunity in this cybersecurity domain for a structured and well-paid career.

Some people are interested in working in cybersecurity as it is a career that is evolving continuously. You keep learn and you face challenges in a very dynamic environment while somehow contributing to the growth of the society or organization. But talents want to be properly compensated and want to see a path in their career.

And of course, IT leaders and CISOs have to show their employees that they can give adequate education and training to those who want and are looking to transition from a traditional job to one that is more linked to the digital sector due to the digital transformation.

 

How have initiatives such as Women4Cyber helped in fostering cybersecurity talents?

 

We are at the beginning stages with Women4Cyber, which is growing like a strong wave, and now we see the creation of national chapters across Europe. We are starting to see that people want to cooperate with different activities, support inclusion, and increase the participation of women in cybersecurity.

And this is important to us because we cannot exclude 50% of the population from the talent pool simply because they are women, and businesses are slowly learning that and trying to be better.

I will say that we are seeing smaller companies, like IT startups, and larger companies awakening and looking for experts, as well as hiring more women. But as I said, the movement is a strong wave that will come up and businesses have to realize that we desperately need people and they need to support that.

Alistair Gosling: Integrating An Overall Perspective For Giga Project Owners

Alistair Gosling has built a foundation of experiences throughout his 25-year plus career within a wide gamut of industries such as media, marketing, licensing, and destination development. He now joins one of the biggest public-private partnership (PPP) projects to date with the entertainment giga-project Qiddiya, the 334-square-km sports, entertainment and cultural phenomenon that’s being developed in Saudi Arabia.

As the founder and CEO of EXTREME and an Advisory Board Member of Qiddiya, Gosling shares with us insights on the opportunities, challenges, and necessary qualities needed to be part of the biggest PPP project in the world.

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Finding the Strengths in Public-Private Partnerships

As Saudi Arabia opened its doors to international tourism, future developments are starting to take shape within the region with giga-projects such as NEOM, the Red Sea Project, and Qiddiya. This provided a unique opportunity for Gosling to give insight into the strengths and advantages that Giga PPP projects bring beyond the typical public-private partnerships.

Gosling currently acts as an Advisory Board Member of Qiddiya, and even though it’s still in the early stages of PPP, the Giga project is already projecting similar benefits to large infrastructure projects within the UK, Georgia, and Saudi Arabia. “When you have PPP working well, you get the benefit of an entrepreneurial spirit from the private side baked in with the strength, the weight, and the ability to get things done by the public side.

While Gosling is quick to note that Qiddiya is still in its early stages and is yet to provide concrete benefits for the region, based on the numerous global PPP projects he’s seen and been part of, the advantages of having government support (either in finance, land, etc.) will seamlessly work with the private side to bring speed and efficiency.

Building up The Bidders and Balancing Partnerships

Attracting investors to channel their resources towards PPP projects requires a delicate balance between government support and providing benefits to private organizations. However, Qiddiya finds itself at a unique stage as major businesses have shown support for the Giga project.

The announcement between Samsung and Qiddiya in the conference at Riyadh is a good example of major public-private partnerships that will be key in driving more investors.” Gosling continues, “There’s always challenges (with attracting bidders) but having Samsung announce a major partnership with Qiddiya, they are one of the first and others will follow.

And with the prospect of major investors to follow suit, there needs to be a balance between investors and the government to ensure both sides get their fair share. For Gosling, he believes it’s about creating a “win-win situation for both parties.” To manage negotiations without giving the bidder an advantageous position, Gosling notes the need for strict government procurement processes within Qiddiya to ensure fairness, allowing for both sides to win.

Patience Is Key and Mitigating Risks

To be an Advisory Board Member for one of the largest infrastructure projects in the world, Gosling understands the need to wield his 25 years of experience in destination development to steer Qiddiya into success while still limiting the social and environmental consequences, and any unexpected costs or delays.

Patience in public-private partnerships is number 1,” he notes. “As well as being very thorough, but also being very steady and having a lot of patience in these partnerships. And you have to look at the other side and understand what their objectives are, and try to ensure that you fit within that framework and what they are doing from an overall perspective.

Given the size of the Qiddiya, there’s bound to be risks involved in the development of these Giga project infrastructures and Gosling is well aware that handling unexpected costs and schedule overruns can be challenging.

You just have to follow the general system,” Gosling mentions. He also notes that when it comes to delays or risks, organizations need to “manage the risk and mitigate as best as they can from an overall perspective.

The Role of Leadership and Community for a Successful PPP

The foundation of successful public-private partnerships relies on numerous factors, one of them being effective business leadership. For Gosling, leadership roles are all about “finding the opportunities, understanding the other side as much as possible, finding the fit between the sectors (whether you’re from the private or public side of partnership), and building it out from there.

Beyond the leadership, the support of the communities can be a major boost for the development of PPP infrastructure projects. Thankfully for Gosling, the community’s reaction to Qiddiya “has been phenomenal.” And with the right process and systems in place, Qiddiya is on track to become a major destination for investors, both foreign and local, looking to be part of the biggest PPP project in the world.